What we do
Strategic Outsourcing Solutions (SOS) are a proudly independent Business Process Outsourcing (BPO) company. Our core business is to provide solutions for any outsourcing requirement. Whether it be a simple one-off data entry task or a complete Call Centre move, we can help, utilising our trusted service providers in Australia and around the globe.
SOS are completely independent and are not agents for any service providers. Consultation, advice and supplier recommendations are purely based on our clients’ requirements. Although SOS maintains strong relationships with many suppliers globally and in Australia, these relationships are only maintained if the high performance of the supplier is upheld. SOS are proud and committed to maintaining these strong relationships, and these will only serve to ensure the successes of our existing and future clients’ projects.
What do we have to offer?
- Outsourcing is our passion, we truly believe this is the next big change in how we do business.
- We have extensive experience in implementing BPO engagements
- We have years worth of global contacts and excellent supplier relationships throughout the outsourcing industry.
- We provide independant advice.
- We have a vast amount of project management experience
- We have experience in managing the various risks and issues that are relevant for each outsourcing region and engagement type, and implementing the various mitigation options for each.
- We visit our suppliers regularly so you don’t have to. Travelling to the popular regions no less than 4 times a year.
For more information or to take the first step in outsourcing your call centre, a particular staff role, or a task, please click here to fill out an enquiry form.